Anti-Spam Policy
Last Updated: April 29, 2025
Umorti is committed to maintaining a communication environment that is respectful, transparent, and free from unsolicited messages. This Anti-Spam Policy outlines how we handle outbound communications, what we expect from users of our platform, and how recipients can manage their preferences.
1. Scope
This policy applies to all electronic communications sent by Umorti, including but not limited to email, SMS, and notifications, as well as any communications sent by users through our platform or services. It governs both transactional and promotional messages originating from umorti.com or associated infrastructure.
2. Our Commitment Against Spam
Umorti does not send unsolicited commercial messages. We do not purchase, rent, or otherwise acquire third-party mailing lists for the purpose of sending promotional content. Every marketing or promotional communication we send is directed only to individuals who have expressly opted in to receive such communications.
We maintain strict internal controls to ensure that our communication practices align with broadly accepted anti-spam standards and industry best practices.
3. Types of Communications We Send
3.1 Transactional Messages
Transactional messages are sent in direct response to an action taken by a user. These include account confirmations, booking confirmations, password reset requests, billing receipts, and service-related notifications. These messages are necessary for the operation of our service and are sent regardless of marketing preferences.
3.2 Promotional Messages
Promotional messages include newsletters, service announcements, special offers, and updates about our programs or offerings. These messages are sent only to recipients who have given explicit consent to receive them. Each promotional message includes a clear and functional mechanism to opt out of future communications.
3.3 Operational Notices
Operational notices relate to changes in our terms, policies, or service availability. These are sent to active users as necessary and are considered part of the service relationship.
4. Consent and Opt-In
We collect consent at the point of registration or subscription. Consent is recorded with a timestamp and method of collection. We do not rely on implied, pre-ticked, or bundled consent for promotional communications. Users must take an affirmative action to indicate their willingness to receive marketing content.
Consent records are stored securely and are available for review upon request.
5. Opt-Out and Unsubscribe
Every promotional message sent by Umorti contains a clearly visible unsubscribe link or opt-out instruction. Opt-out requests are processed promptly and take effect within a reasonable period. Once a user opts out of promotional communications, they will not receive further marketing messages unless they choose to re-subscribe.
Opting out of promotional communications does not affect the delivery of transactional or operational messages that are necessary for the use of our services.
To opt out manually or to update communication preferences, users may contact us at:
Email: umorti@hotmail.com
6. Prohibited Use by Users
Users of the Umorti platform are strictly prohibited from using our services to engage in any of the following activities:
| Prohibited Activity | Description |
|---|---|
| Sending unsolicited messages | Transmitting communications to recipients who have not provided consent |
| Harvesting contact data | Collecting email addresses or phone numbers through automated or deceptive means |
| Spoofing or misrepresentation | Disguising the origin of messages or impersonating another party |
| Sending misleading content | Using deceptive subject lines, headers, or message bodies |
| Ignoring opt-out requests | Continuing to send messages to recipients who have requested removal |
| Using purchased lists | Sending messages to contacts acquired through third-party list vendors |
Violation of these prohibitions may result in suspension or permanent termination of access to our services, at our sole discretion.
7. Identification of Messages
All communications sent by Umorti clearly identify the sender. The "From" name and address accurately reflect Umorti or a named representative. Subject lines are honest and relevant to the content of the message. We do not use misleading headers or routing information.
8. Reporting Spam
If you have received an unsolicited message that appears to originate from Umorti, or if you believe our platform has been used to send spam, we ask that you report it to us immediately. We take all reports seriously and will investigate promptly.
To report suspected spam, please contact us at:
Email: umorti@hotmail.com
Phone: +302310294040
Mailing Address: Aristotélous 9, Thessaloniki 546 24, Greece
9. Third-Party Senders
Where Umorti engages third-party service providers to deliver communications on our behalf, we require those providers to comply with this policy and applicable anti-spam standards. We remain responsible for the content of messages sent under our name or domain.
10. Monitoring and Enforcement
We actively monitor outgoing communications for compliance with this policy. We reserve the right to investigate any suspected violation and to take corrective action, including but not limited to disabling accounts, blocking sending activity, or notifying affected parties.
11. Changes to This Policy
We may update this Anti-Spam Policy from time to time. When changes are made, the revised policy will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the revised policy. We encourage you to review this page periodically.
12. Contact
For questions, concerns, or requests related to this Anti-Spam Policy, please reach out to us through any of the following channels:
Email: umorti@hotmail.com
Phone: +302310294040
Website: umorti.com
Address: Aristotélous 9, Thessaloniki 546 24, Greece